Shipping and Delivery Policy
Last updated:
indbid sells one digital service: display of a listing on our public board at indbid.in. Nothing physical is sold or shipped. There are no shipping charges, no courier and no delivery address.
When delivery happens
- New paid listing: delivered the moment your payment succeeds. The listing appears on the board, at the rank its total reaches, usually within a few seconds.
- Adding to a listing: the new total and rank show as soon as the payment is confirmed.
- Founding listing (free, pre-launch): a person reviews it first. It usually goes live within a few hours. No payment is involved.
Delivery is online only. The board is public, so you and anyone else can see the listing straight away. It stays up as described in section 5 of our Terms of Service.
How to check delivery
- After paying, you see a confirmation page with your order ID and a link to the listing.
- The payment gateway, Cashfree Payments, sends your payment receipt.
- Every listing's page shows each payment made for it, with the amount and time.
If your listing does not show
If your payment succeeded but the listing or its new total is not on the board after 1 hour, email TODO: support@indbid.in with your order ID. If we cannot fix it within 48 hours of payment, we refund that payment in full, as set out in our Refund Policy.
If money was debited but the payment failed, nothing is added to the board and the money is reversed to your account automatically. See the Refund Policy for details.
Where the service is available
The board is online and can be seen from anywhere. Payments are accepted in Indian rupees, through the payment options that Cashfree shows at checkout, such as UPI, cards and net banking.
Contact
Questions about delivery: TODO: support@indbid.in or TODO: +91 XXXXX XXXXX. Our full details are on the Contact page.